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FAQs

Visitor

1 Why Should I visit Ceramix exhibition?

Ceramix is Egypt’s premier home finishing exhibition, showcasing a wide range of products and solutions designed to transform modern living spaces. From kitchens and ceramics to bathrooms, flooring, paints, doors, and windows, Ceramix brings together the latest designs, materials, and finishing innovations for every part of the home.

With a comprehensive selection of products under one roof, Ceramix offers a unique platform to discover inspiring ideas, high-quality finishes, and the newest trends in home interiors and renovation.

2 What can I find at Ceramix?

An extensive range of home finishing solutions designed for modern living spaces, covering kitchens, ceramics, bathrooms, flooring, paints, doors, and windows for every part of the home.

3 What is Ceramix exhibition terms and conditions?

To check our Terms & Conditions please click on the following Link.

4 What is Ceramix exhibition privacy policy?

Ceramix collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

This Privacy Policy describes Ceramix collects, uses, and discloses your Personal Information when you visit or make a purchase from the site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.

Changes

  • We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@Ceramix-expo.com
  • If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact the local data protection authority in Egypt.

5 How can I attend Ceramix exhibition?

You can attend the exhibition through registering on Ceramix's website

6 Can I bring my children to Ceramix? And do they need individual access?

Yes, you can! We advise to bring children no younger than 12 years old, just to make your shopping experience easier and more convenient. Children above the age of 12 need individual access.

7 Are cameras allowed?

No, photographs are not allowed at Ceramix. Our exhibitors showcase exclusive collections at the exhibition, and we respect their request to maintain the exclusivity of their designs and products.

8 How do I know who’s exhibiting at Ceramix?

To make your experience at Ceramix convenient, simple and enjoyable, we create and publish a full list of exhibitors online and all throughout the premises. You will find this list on our website, on all our social media pages and in every hall at the venue at least one day before the exhibition starts.